5 Essential Elements For Telus technical support

5 Essential Elements For Telus technical support

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and within the billing facet, that’s a lot more horrendous! Purchased a new phone as my agreement was up for renewal on the web was alleged to get $100 credit under no circumstances showed up despatched the cellular phone by way of mail the way they explained to me to copyright Publish and obtained it. I got a textual content concept indicating they gained it and my credit history are going to be on my bill, but nevertheless my bill came and they nonetheless cost me for it. Once i named. That they had the audacity to convey the cellphone wasn’t the cellular phone they were being expecting?! What other cellphone could it are actually? It was their cellular phone they despatched me two a long time ago?! While using the deliver it again system?! They instructed me they would explore it and electronic mail me again by no means bought an electronic mail. They called me back and we’re trying to say it absolutely was a technical difficulty with my cellular phone exactly the same agent that's purported to have looked after me?

Hey @DjE we can definitely do what we will to aid. Are you able to you should send out us a private message and We're going to go from there?

• A buddy who is additionally a Telus customer confirmed me his approach information, and he is getting the same prepare for drastically much less without needing to acquire units, which contradicts what Abdul told me.

If an automated assistant asks for The main reason of your connect with, point out "I wish to Telus technical support make payment preparations for my mobility bill".

If our reply resolved your problem, make sure you click on Settle for as Answer that will help Other individuals while in the Local community.

I would also like to learn why this was removed? Would seem Silly that we now really need to call tech support to perform something which we failed to have to have the for Formerly 

I assume I am just old, but I don't forget a time when you may phone a company, talk with a human devoid of sitting on maintain for hours, and actually get customer service. Many thanks Telus for a fantastic customer practical experience.

• I spoke to several brokers, which includes Maria and Regal, who could not offer clarity or escalate my case as requested.

If our reply resolved your difficulty, you should click on Accept as Remedy to assist Other people during the Group.

I will cancel all of the services home and cell with Telus and inform my family and friends to take action, which was the worst practical experience I bought with Telus

I'm searching for the phone number to phone to talk to a representative and pondering whenever they are available in the weekend. I need to make payment preparations and tried to on chat, however they informed me I really have to call. 

Car-counsel can help you rapidly narrow down your search results by suggesting attainable matches while you sort.

My pro is a VERY affected individual male. He taught me how to repair my difficulty in a number of quick measures. What’s more, he guided me as a result of each individual step, often more than as soon as. I am truly grateful!

Professional was extremely helpful. I had been receiving extremely pissed off as absolutely nothing gave the impression to be Performing. He walked me by way of the procedure with very simple Guidance. And it last but not least labored. Fantastic job!

The TELUS team acknowledges that our work spans a lot of Territories and Treaty parts and we've been grateful for the standard Awareness Keepers and Elders who will be with us now, anyone who has gone prior to us along with the youth that inspire us.